Our Philosophy & Mission

Our mission is all in our name ….. to “Make a Difference”. We make a difference to our clients, our referring partners and our team.

Our Clients

We listen to our clients, interpret their needs and future requirements, and we help them to implement a risk strategy. We are available to our clients whenever they require our assistance, and we are with them every step of the way if they ever need to make a claim. In fact, one of the ways we really make a difference to our clients is that that we manage the entire claim process for them. We want our relationships to be long term, and we offer every client an annual review of their insurances and provide support on an ongoing basis.

Our Referring Partners

We give our referring partners confidence that we are working in the best interests of the client, as well as the referrer. We provide comprehensive feedback and information to our referring partners as required, and we are pleased to work within the team created by the referrer, to provide specialist risk advice. We provide regular and ad-hoc training for our referral partners to assist them in identifying insurance needs for their clients.

Our Team

Our team is committed to “making a difference” to the clients and referral partners who come to us for advice and guidance. We believe in honesty and integrity in all our business dealings. The quality of service we provide to our clients is of utmost importance, and our team members are focused on delivering results in an accurate and timely manner. At Make a Difference Insurance we work well in situations requiring team work, as well as situations where autonomy is required. We strive to make the insurance application process as smooth and as streamlined for the client as possible.